Privacy Notice

Last updated: 04/06/2026

This Privacy Notice explains how Leisure Vehicle Windows collects, uses, stores and protects your personal information when you use our website, place an order, contact us, or interact with our services.

Our website is: https://shop.leisurevehiclewindows.co.uk

1. Who we are

This website is operated by:

Leisure Vehicle Windows
Unit F, The Grove
Corby
Northants
NN18 8EW

Email: paul@leisurevehiclewindows.co.uk
Phone: 01536 266130

For the purposes of UK data protection law, Leisure Vehicle Windows is the data controller for the personal information collected through this website.

2. Information we collect

We may collect personal information from you when you use our website, place an order, contact us, or complete a form.

This may include:

• Your name

• Billing address

• Delivery address

• Email address

• Phone number

• Order details

• Product enquiry details

• Vehicle or fitment information you provide

• Payment and transaction information

• Website usage information

• IP address and device/browser information

• Any information you choose to send to us by email, phone, forms or other contact methods

We do not store your full payment card details. Payments are handled securely by the relevant payment provider.

3. How we use your information

We use your personal information to:

• Process and manage your orders

• Arrange delivery or collection

• Contact you about your order or enquiry

• Provide customer service and support

• Respond to product, compatibility or fitment questions

• Manage returns, refunds and damaged goods enquiries

• Keep records for accounting, tax and legal purposes

• Improve our website, products and services

• Help keep our website secure

• Prevent fraud or misuse of our website

• Send marketing communications where you have consented or where legally permitted

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information.

We may use your information because:

• It is necessary to fulfil a contract with you, such as processing and delivering your order

• We have a legal obligation, such as keeping accounting or tax records

• We have a legitimate interest, such as responding to enquiries, improving our website, preventing fraud and running our business

• You have given consent, such as where you agree to receive marketing emails or accept non-essential cookies

5. Sharing your information

We may share your information with trusted third parties where necessary to operate our website and provide our services.

This may include:

• Payment providers

• Delivery and courier companies

• Website hosting providers

• IT support and security providers

• Email and communication service providers

• Professional advisers, such as accountants or legal advisers

• Regulators, authorities or law enforcement where legally required

We only share personal information where necessary and only for appropriate business or legal purposes.

6. How long we keep your information

We only keep personal information for as long as necessary.

Order and transaction records may be kept for legal, tax and accounting purposes. Enquiry and customer service records are kept for as long as needed to deal with your request and maintain appropriate business records.

7. Your rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to certain types of processing

• Withdraw consent where we rely on consent

• Ask for your information to be transferred to another organisation where applicable

• Complain to the Information Commissioner’s Office

To exercise your rights, please contact us at:

paul@leisurevehiclewindows.co.uk

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

8. Cookies

Our website uses cookies and similar technologies. Some cookies are essential for the website to work, such as basket, checkout and security cookies. Other cookies may be used for analytics, marketing or functionality where consent is required.

For more information, please see our Cookie Notice.

9. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website or online service can be guaranteed to be completely secure.

10. Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page.